Privacy Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

ALTURA  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our virtual office services, including business addresses, mail handling and forwarding, and conference room usage.

1. Information We Collect

• Contact Data: Names, business addresses, email addresses, phone numbers—collected when you sign up or contact us.

• Usage Data: Your IP address, browser type, device information, and website activity (e.g., appointment booking, mail notifications).

• Service Use Info: Details about mail received, forwarding requests, and conference room bookings.

2. How We Use Your Information

• To provide and improve our services—e.g., assigning your business address, sending mail notifications and booking confirmations.

• To communicate with you—e.g., responding to inquiries, billing, service updates.

• To maintain compliance with postal regulations and legal identity verification protocols.

3. How Information Is Collected

• Directly from you (signup, forms, emails, calls).

• Automatically via website cookies and analytic tools tracking your use (IP address, login times).

4. Legal Basis for Processing

• Contractual necessity: To fulfill your service requests and manage your account.

• Legitimate interest: To enhance service quality, prevent abuse, and secure communications.

• Legal compliance: For mail handling and identity verification under postal regulations.

5. Data Sharing

We may share your information with:

• Third-party service providers (e.g., mail handling partners, analytics tools) under strict confidentiality.

• Legal authorities if required by law or to comply with postal rules.

6. Data Security & Retention

• We implement technical and organizational safeguards (e.g., encryption, access controls) to protect your data.

• Personal information is retained only as long as needed for service delivery, legal compliance, or dispute resolution, then securely deleted

7. Your Privacy Rights

Depending on your location and applicable laws like GDPR or CCPA, you may:

• Request access to, correction, deletion of, or portability of your data.

• Object to or restrict certain data processing.

• Withdraw consent where applicable.

To exercise your rights or file a complaint, contact us at:

ALTURA
[Street Address]
Spring, TX, 77380
Email: privacy@[yourdomain].com

Phone: (281)-917-7826