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Privacy Policy

Last Updated

This Privacy Policy was last updated on October 5, 2026. It applies to alturavo.com and to all services provided by Altura, including virtual offices, mail handling, meeting rooms, LLC formation, marketing, AI automation, and website design and management.

Privacy Policy 

Altura ("Altura," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit alturavo.com or use our services, including virtual offices and business addresses, mail handling and forwarding, meeting and conference rooms, LLC formation, marketing, AI automation, and website design and management.

1. Information We Collect

  • Contact Data: Names, business addresses, email addresses, phone numbers—collected when you sign up or contact us.

  • Usage Data: Your IP address, browser type, device information, and website activity (e.g., appointment booking, mail notifications).

  • Service Use Info: Details about mail received, forwarding requests, and conference room bookings.

2. How We Use Your Information

  • To provide and improve our services—e.g., assigning your business address, sending mail notifications and booking confirmations.

  • To communicate with you—e.g., responding to inquiries, billing, service updates.

  • To maintain compliance with postal regulations and legal identity verification protocols.

3. How Information Is Collected

  • Directly from you (signup, forms, emails, calls).

  • Automatically via website cookies and analytic tools tracking your use (IP address, login times).

4. Legal Basis for Processing

  • Contractual necessity: To fulfill your service requests and manage your account.

  • Legitimate interest: To enhance service quality, prevent abuse, and secure communications.

  • Legal compliance: For mail handling and identity verification under postal regulations.

5. Data Sharing

We may share your information with:

  • Third-party service providers (e.g., mail handling partners, analytics tools) under strict confidentiality.

  • Legal authorities if required by law or to comply with postal rules.

6. Data Security & Retention

  • We implement technical and organizational safeguards (e.g., encryption, access controls) to protect your data.

  • Personal information is retained only as long as needed for service delivery, legal compliance, or dispute resolution, then securely deleted.

7. Your Privacy Rights

Depending on your location and applicable laws like GDPR or CCPA, you may:

  • Request access to, correction, deletion of, or portability of your data.

  • Object to or restrict certain data processing.

  • Withdraw consent where applicable.

To exercise your rights or file a complaint, contact us at:

Altura
4714 FM 1488, Suite 109

Conroe, TX 77384

Email: Billy@alturavo.com

Phone: (346) 273-7041

8. Cookies and Analytics

Our website may use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use our pages. You can block or delete cookies in your browser settings, although some parts of the site may not work properly without them.

9. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the "last updated" date above. Continuing to use our website or services after an update means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, email Billy@alturavo.com or call (346) 273-7041.

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